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FAQ’s

FAQ
Is it possible to order products with cash on delivery?
Unfortunately there is no cash on delivery option with us. If it is a problem for you, you don’t have a credit card or if you prefer to pay cash on delivery for any other reason, please get back to us and we will try to find a solution.
How do I know which size of clothing is right for me?
It’s easy, you can find a size chart guide for each product which will help choosing the right one for you. If you’re not sure if your choice is correct, you can always write to us, we’ll be happy to help and give you a hint.
Why are some sizes missing?
Our clothes are not made in mass quantities, if the size you are looking for is missing, please write to us and we will let you know as soon as we start sewing it for you.
Do I need to register to place an order?
No, it is not necessary to have a login and password. You can shop with us without registering. However, you will not be able to check your order history and you will need to enter your delivery details again for future orders.
Can I receive a VAT invoice?
Of course, all you have to do is ask for an invoice when you place your order. We will send it together with the parcel.
What is the method and cost of delivery?
Delivery is possible to a parcel locker, as well as by courier in place of the order. The delivery cost is PLN 12.90.
How do I return my purchase?
You have the right to return the purchased goods without giving any reason within 30 days of concluding our contract. But you have to keep a few things in mind:
The product must not be worn, must be clean, with the original tag sewn on.
You must enclose proof of purchase (VAT invoice, fiscal receipt)
Remember that the goods will be sent back at your expense.

Send the goods to the address:
ul. Starowiejska 4
26-900 Kozienice

We will refund the payment within 14 days from the date of the notification.
The form of refund will be the same as the form of payment made.

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