Privacy Policy

Privacy policy

The administrator of your personal data (hereinafter: “Administrator”) is BENT. Julia Kopyt 

Your personal data was collected on the basis of an order from the online shop or subscription to our newsletter.

The Administrator processes your personal data for sales purposes (including sending information about the Administrator’s products).

Your personal data collected by the Administrator is processed in a manner consistent with the scope of permission granted by the user.

Your personal data may be transferred to our subcontractors, in particular to IT solutions providers and courier companies exclusively in connection with the processing of orders and sending our newsletters.

The collection of collected personal data of users is treated as a separate database stored on a secure server. Only authorized employees of the shop have access to the database.

Subscription to the newsletter is voluntary. At any time you can unsubscribe by sending information about the resignation to the e-mail address: bentstore@bentstore.com.

In connection with the processing of your personal data you also have the right to:

- obtain from the Administrator access to your personal data,

- obtain from the Administrator rectification of your personal data,

- obtain from the Administrator deletion of your personal data,

The Administrator shall make every effort to ensure that your personal data is protected against accidental or intentional destruction, accidental loss, alteration, unauthorized disclosure, use, or access, in accordance with all applicable regulations.

Cookies policy

We use cookies and other tracking technologies on our website www.bentstore.com

Purpose: Cookies are small text files saved on the user's computer or other mobile devices while using the websites. These files are used, among others using various functions provided on a given website or confirming that a given user has seen certain content from a given website. Among the cookies, there are those that are necessary for the operation of our website and for the efficient operation and use of the functions provided for individual pages and subpages. 

First of all, cookies:

- are used for the smooth operation of the website;

- are used to optimize the operation and use of the website;

- are used to create website statistics, uses the following tools: Google, such as Google Analytics; in addition to reporting website usage statistics, pixel Google Analytics may also be used, together with some of the cookies described above, to help display more relevant content to the user in Google services (e.g. in the Google search engine) and across the entire web-enable the use of social functions

Consent: the use of cookies is set by default by the web browser. Remember that you can specify the conditions for storing or accessing cookies in your browser.

Sales agreement

In order to enter into a contract of sale, please place an order on the store website.

The Store accepts orders submitted online 24 hours a day, 7 days a week. Orders placed on public holidays are executed on a working day following the day of the order is placed.

The Customer can place the order without having to register first.

The order can be placed provided that all data necessary for shipping is entered in the form.

To place the order, products from the available offer of the Store, their colors, size and quantity must be selected by adding them to the shopping cart.

Until the Customer clicks on the button "Order with the obligation to pay”, the Customer has the possibility to make changes and modifications to the products in the order, as well as contact details for shipment or invoice.

Placement of the order by the Customer is equivalent to the Customer’s offer submitted to Bent. Julia Kopyt regarding the conclusion of the Agreement for Sale.

The Shop sends the confirmation of acceptance of the submitted offer by e-mail.

The sales contract will be concluded in Polish or English, with content in accordance with these general conditions.

Any complaints please send to the following e-mail address: bentstore@bentstore.com. Processing time up to 21 days.

Payment methods

The prices of the products in the store are provided in Polish zloty, American Dollar, or Euro and are inclusive of VAT. The prices do not include the amount of the customs duty if the determined delivery address for the order is outside the territory of the Republic of Poland.

The price agreed in the Sales Agreement shall not be changed regardless of changes in the prices in the Store, which may occur after the conclusion of the sales agreement.

Payment methods:

Payment can be made by bank transfer to the account number: 27124058621111001105130313, or BLIK in accordance with the Regulations of Przelewy 24.

Delivery & returns

Delivery is possible to a parcel locker, as well as by courier in place of the order. The delivery cost is PLN 12.90.

We are happy to send orders abroad. The shipping cost will always be added to your order during checkout. Should you have any individual questions, please feel free to contact us by email: bentstore@bentstore.com

As soon as we have received your payment, we will send the parcel to you within 2 - 3 working days.

You have the right to return the purchased goods without giving any reason within 30 days of concluding our contract. But you have to keep a few things in mind:

The product must not be worn, must be clean, with the original tag sewn on.

You must enclose proof of purchase (VAT invoice, fiscal receipt)

Remember that the goods will be sent back at your expense.

Send the goods to the address:

Starowiejska 4

26-900 Kozienice

We will refund the payment within 14 days from the date of the notification. The form of refund will be the same as the form of payment made.

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